Is it best to phone or email a PR? By Whealie | 8th January 2015 - 11:24 am |8th January 2015 journalism Phone or email, or both? To phone or to email: that is the question. As a journalist, if you phone a PR, they will ask you to email your questions over, but if you just email, press officers never answer – until you call to remind them. Or is it just me? Tagged email, phone, PR, research. Bookmark the permalink.